Resources

Online Claim Form Submission Option: This is the preferred method for claims submission, as it significantly reduces the amount of time it takes for a claim to be received by our claims processing department and therefore can result in faster payments. Providers do not need to complete a paper Claim Form or produce an Itemized Invoice when using the Online Claim Form Submission Option. After submitting your claim electronically, it can be tracked within 12 business hours. Note: A signed Electronic Data Interchange (EDI) Form must be submitted before your claims can be submitted using the Online Claim Form Submission option.

Secure Message Option: This claims submission method allows Providers to upload and send their claims and invoices as attachment(s) via a Secure Message System. Claims submitted using the Secure Message Option can be tracked within 15 days of receipt. Providers must still complete the appropriate paper Claim Form and produce an Itemized Invoice when using the Secure Message Option.