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Wisconsin Physicians Service (WPS) administers the TRICARE For Life (TFL) benefit and should be your primary contact for TRICARE For Life related customer service needs in the United States or U.S. territories (American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands).
Wisconsin Physicians Service Insurance Corporation has a strong legacy of serving the people of Wisconsin for more than 65 years. Founded in 1946, WPS is Wisconsin's leading not-for-profit health insurer, offering affordable individual health insurance, family health insurance, high-deductible health plans, and short-term health insurance, as well as flexible and affordable group plans and cost-effective benefit plan administration for businesses.
The expertise that WPS developed over the years has enabled the company to be a successful provider of administrative services for the U.S. government. The WPS Medicare Division administers Part A and B benefits for millions of seniors in multiple states, and the WPS Military and Veterans Health serves millions of members of the U.S. military and their families. To find out more about WPS, go to the WPS corporate web site.
WPS Military and Veterans Health / TRICARE For Life
In July 2003 the federal government created a new program for military retirees and their dependents. This program, known today as TRICARE For Life, was awarded to WPS to administer for the Defense Health Agency. In July 2014 the contract was renewed (awarded) to WPS. WPS will administer TRICARE For Life for the next six years.
TRICARE For Life is Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B. For more information on how TRICARE For Life works, who can participate, and what your benefits and coverage will be please visit our benefits page
TRICARE is managed by the Defense Health Agency (DHA) under leadership of the Assistant Secretary of Defense (Health Affairs). You can find more information on the TRICARE For Life program on the Defense Health Agency (DHA) site.
TRICARE4u.com is the on-line resource for TRICARE For Life beneficiary, provider and government populations. The web site allows both the beneficiary and provider to view claim status, Explanation of Benefits, Contact Customer Service in a Secured environment and view patient eligibility. We also allow the beneficiaries to add/update their other health insurance, physical and email address on file and give them the ability to grant access to other family members. You must register on our site to take advantage of the features listed. We invite you to create an account now. If you already have an account you can login at any time.
How do I contact TRICARE For Life?
We look forward to hearing from you! You have four options to contact customer service for additional assistance.
1. Chat with a customer service representative now! Chat is only available from 8:00am-4:00pm CST Monday-Friday.
2. Send us an email from the Contact Us section Please note that this is an unsecure communication channel and only general information can be provided in this area.
3. Login to your account and go to the Message center to send us a secure message.
4. Give us a call at 1-866-773-0404. One of our experienced representatives will help!