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What is a recoupment?

A: A recoupment is a request for refund when we overpay an account. Some of the most common reasons for a recoupment are:  

  •  We are not aware of a patient’s other health insurance coverage 
  •  We paid the same charge more than once 
  •  We paid on a claim for an ineligible beneficiary 
  •  We paid the wrong health care provider or person